The difference is that the laptop breaking won't leave the user stranded and potentially eating dirt. I don't know what GGP means by the trails they're riding but I've looked at the homepage[1] and I wouldn't trust the bike on technical terrain. There's a very real safety issue.
GP could have been gentler, but they're right to say it's not a mountain bike, and shouldn't be ridden like one.
And that sucks. The things we buy should be fit for the advertised purpose. Mountain biking should be more accessible and there should be trails that GGP can ride on a safe budget bike without requiring that much fitness.
By trails I mostly mean maintained dirt trails found in state/national parks, but I have hit some good bumps/holes in this thing. I got a suspension seatpost and I hardly feel bumps at all anymore.
Can you show me an example of technical terrain where this line would be drawn?
It's pretty rocky and you can carry a ton of speed in some parts. It will definitely eat up cheaper bikes if you aren't careful.
If you want to find more examples of why cheaper bikes struggle to handle that type of stuff, I'd look up "walmart bikes vs mtb trail" or something along those lines on youtube. Lots of videos and they are usually somewhat entertaining. That said, your bike looks better than those and if you respect its limits, then it should be okay. The trails you describe sound fine for that type of bike, just be careful on hard bumps and stuff.
GP could have been gentler, but they're right to say it's not a mountain bike, and shouldn't be ridden like one.
And that sucks. The things we buy should be fit for the advertised purpose. Mountain biking should be more accessible and there should be trails that GGP can ride on a safe budget bike without requiring that much fitness.
[1] https://viribusbikes.com/products/emb-a277-rd?variant=406754...