This lack of communication from the companies (Google in this case) is just insulting. They can afford to have humans hand these escalated issues.
And quite frankly, automated penalties (removal, ban, etc.) should be required to give specific reasons for the penalty.
If the user doesn't know what they've done wrong, chances are they'll do it wrong again unless they are told where they made a misstep.
And when the company makes a misstep and incorrectly penalizes a user, the company should admit its mistake and state how it will prevent making such a mistake again. If the company claims it is too complex, then they should not be using such a system.
Google (and other companies which use similar technologies) need to change their requirements for AI to never generate false positives.
Google should implement date stamp validation as part of the vetting process for "who came first" with the entire-app name and logo cloners sucking the life out of the Play store.
Yet another reason to write web apps instead of native mobile...
And quite frankly, automated penalties (removal, ban, etc.) should be required to give specific reasons for the penalty.
If the user doesn't know what they've done wrong, chances are they'll do it wrong again unless they are told where they made a misstep.
And when the company makes a misstep and incorrectly penalizes a user, the company should admit its mistake and state how it will prevent making such a mistake again. If the company claims it is too complex, then they should not be using such a system.
Google (and other companies which use similar technologies) need to change their requirements for AI to never generate false positives.