> Airbnb, on the other hand, operates a website and app and has zero involvement in operating or designing physical assets
Not entirely true. There's Airbnb Plus, in which they have, to quote what the article says about Hilton, "strict guidelines on how its [homes] are ... maintained."
Not entirely true. There's Airbnb Plus, in which they have, to quote what the article says about Hilton, "strict guidelines on how its [homes] are ... maintained."