Atlassian is a blight. Developers are supposed to be informed consumers of software. Yet Atlassian applies an information hiding strategy to UX which means that their tools often have features that you simply do not know about because your role doesn’t allow that feature. How are we supposed to reason about the possible if people are hiding information? I have coworkers doing horrible manual processes or stuffing shell scripts into Bamboo tasks because they don’t know they just need to ask someone else to push a button for them or add them as admin permissions on a project.
It creates a class of salty user who go around doing things like calling you a blight in public.
I’ve had one boss discover that “passionate” can be a bad thing when the passionate person is professionally embarrassed by the product they’re working on.
It creates a class of salty user who go around doing things like calling you a blight in public.
Know your audience. UX != DevEx.