Yeah, that's what the custom text box on the order page is for. I always specify "please no fake markings, no anthrax spores, no xenomorph eggs and no methamphetamine" just to be in the clear.
It was, but the follow-up action designed to minimize risk of loss when caught by customs rather than avoiding import of fraudulent goods blurred image of your intentions.
If you can get the shipments split, I'm sure you could also get them to not send the power adapters at all. If, however, you needed power adapters, you need to import proper ones - not just for legal reasons, but for the safety of the end-users.
As a smaller player, it is very difficult to get the Chinese suppliers to guarantee they won't ship the wrong thing.
Separating the shipment is a relatively low cost way to protect the main item.
Edit: Another example that happened to a friend. He ordered some single board computers that came with some software on a CD...he wasn't even aware of the CD. The CD had a fake "Compact Disc" marking, which is a trademark. Whole shipment seized.
This whole thing seems crazy to me (I don't do a lot of importing). Customs has the ability to determine if the UL logo on a charger is fake or if a phrase breaks trademark law, and then confiscates an _entire_ shipment?
Why is it CBP/custom's job to enforce trademark law? I could just as easily print a fake logo in the US, but border control won't come after me - the people responsible for enforcing those laws will.
It seems you have absolutely no legal recourse here too, and it hurts American businesses. I know the US is far from libertarian, but this seems like overreach in the strangest way possible.
Wait so they effectively imported items into the country themselves, punished you and made a buck on it? Wasn't the purpose to prevent counterfeits? Or did they trash the adapters and auctioned the main item only?
It’s CBPs job because consumers have no idea if the UL or Intertek logo is legit or not. Because those adapters aren’t listed they don’t have to follow the electrical and fire safety standards. So a purchaser may be tricked into buying something that is much more likely to burn their house down. Having CBP intercept it makes perfect sense.
On safety, note that the same adapters could have shipped with no UL mark. CPB was enforcing trademarks, not safety.
Edit: Regarding below, sure. But there are tons of unlisted adapters that come with electronics you might buy. I'd hazard a guess that most people have at least one in their house. Not that it's okay, just noting that it's common.
>It was, but the follow-up action designed to minimize risk of loss when caught by customs rather than avoiding import of fraudulent goods blurred image of your intentions.
It seems pretty clear to me, I think you're missing the point of the post. It's that this person is protecting his business in a way that's effective because the government isn't, and this is what he's forced to do when dealing with agencies that claim they're looking out for his best interests.
CBP in this case isn't looking out for his best interest, they're looking out for the consumer's best interest. Counterfeit goods? Well, now the whole thing is suspect. It makes sense to me.
Counterfeit probably isn't the best word for this. It was whatever brand adapter it said it was. The UL mark was fake.
After this happened I found that's pretty common. Not that it's okay, but there's tons of generic electronics on Amazon that come with adapters with a fake UL mark.