The conversation was about suites not individual applications. Even though you can use some of the separate GSuite applications for personal use, you cannot get GSuite for free. There is no free tier.
Likewise, there is no free tier of Office/Microsoft 365, but there are free services that are considered part of this suite. How many of the 200 million monthly active users are customers? How many users were paid? If a person uses the free tier of OneDrive, OneNote, or Skype they are not considered a customer even though they are an active user.
When you compare, you do like for like. The comparison is GSuite to Office 365, and many independent studies have said Google has a larger market share.
Likewise, there is no free tier of Office/Microsoft 365, but there are free services that are considered part of this suite. How many of the 200 million monthly active users are customers? How many users were paid? If a person uses the free tier of OneDrive, OneNote, or Skype they are not considered a customer even though they are an active user.
When you compare, you do like for like. The comparison is GSuite to Office 365, and many independent studies have said Google has a larger market share.