Location: Richmond, VA

Remote: Yes, preferred

Willing to relocate: No

Technologies:

    -Customer Success: Intercom, ZenDesk, HelpScout
    
    -Marketing: HubSpot, SendGrid. Billing- Stripe
    
    -Data Management: Periscope

Résumé: https://jessourand.github.io/images/JessOurandResume.pdf

Email: [email protected]

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I'm Jess, Customer Support Manager/ Account Manager of four years for a LegalTech SaaS platform with a background in teaching. I'm in the market for a support/success role with a team that is looking to add a friendly face to onboarding processes, wants to build or improve their product knowledgebase, and values customer feedback in guiding product development. I'm based in Richmond, VA (EDT) and looking for full time (open for contract) remote work.

https://linkedin.com/in/jessourand

Happy hunting!