I was told last year I can be way too optimistic / silver-lining-finding in negative situations. I used to always look for the solution to a problem as opposed to providing whatever the sharer of that problem wanted (usually validation/assurance).

It has been somewhat difficult to turn off that "always helping" part of me - and to be frank it will probably never go away completely which I don't think is a bad thing - but substantial progress has been made.