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		Ask HN: Ever Talked to Google Support?
		1 point by dangerface on Oct 18, 2019 \| hide \| past \| favorite \| 3 comments
		Tried logging into my youtube account today and its asking me for a phone number I don't have. I don't have two factor authentication on, im useing the same computer from the same location correct password answer all the questions. After verifying I have access to the accounts email address I get this message > Thanks for confirming that you can access the contact email address you provided. > > Unfortunately Google couldn't verify that [account email] belongs to you. WTF? The only help their support page offers is "Still can't get in? Consider creating a replacement Google Account." WTF? I have spent hours searching for a support phone number, email, ticket system some sort of support and have been met with nothing more than LOL JUST SINGUP AGAIN!

coldsnap427 on Oct 18, 2019 [–]

Google doesn't have a human support team.

verdverm on Oct 18, 2019 | [–]

Depends on which part of Google you are talking too, I have definitely talked to humans there, and also video conferencing.

verdverm on Oct 18, 2019 | | [–]

Paid accounts typically come with the ability to talk to humans.

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