Previous discussion on this had a link to the research paper that actually measured said "plummeting" in case of Spain - the decrease in traffic was well under 20%. Just FYI.
Growth of 2-3% in anything you are actively work towards is the baseline success expectation as it is stagnant or declining otherwise. That is the equivalent of losing a decade's growth. Losing 20% of your salary would certainly qualify as losing 6 to 10 years of minimal growth expectation. It is twice that of a literal dictionary definition decimation. "Plummeting" is certainly not hyperbole.
Even a 10% can rightly be considered a "plummet" in many business contexts.
If a stock drops 10% in a day, that's gigantic. Considering how precarious the profitability of news organizations can be to begin with, a 10% drop that can't be reversed could be the difference between staying in business and folding, depending on how costs are structured.
If your traffic decreases by, say 10%, that's huge -- that's a plummet. (If your traffic decreases by 80%, you don't need adjectives anymore -- you're probably out of business now.)
Previous discussion on this had a link to the research paper that actually measured said "plummeting" in case of Spain - the decrease in traffic was well under 20%. Just FYI.
* Edited for clarity.