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I don't think there is a single cloud provider that accepts unlimited liability and wholly compensates customers for lost data, lost sales during downtime that was the provider's fault, etc. Their liability is generally strictly limited to the cost of service... so something like a $1 credit for the 6 days that your $5/mo VPS was down. Unless of course you are a very large customer that credibly threatens to switch, at which point you may get some special treatment above and beyond the TOS, though even then, rarely enough to fully recover your actual loss..

Ultimately if there is a lot of money on the line you need to do the work and pay the money to be multi-vendor, automatically failing over to AMZN or MS or DO or whatever when there is some massive screwup that takes down GOOG for half a day.



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