And at the end of the day: post-mortem no post-mortem no one really cares. The t... | Hacker News

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		paulie_a on June 5, 2019 \| parent \| context \| favorite \| on: An update on last week's customer shutdown inciden... And at the end of the day: post-mortem no post-mortem no one really cares. The technical details are always irrelevant to be useful and in 6 months no one remembers anyways. Hell you could write a post mortem: "shit hit the fan" and it wouldn't be any more or less insightful.

grey-area on June 5, 2019 | [–]

I'm a customer of Digital Ocean and I care. I'm pleased with this response and it is exactly what I want to see when a company makes a mistake.

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