A few months after purchase and my MacBook Pro's keyboard has already been in for repairs and the screen glitch is too intermittent to replicate so they won't fix it. A Mac without Applecare+ is foolhardy -- these machines are engineered to fail under normal use -- so this should be considered as part of the base price IMHO. Applecare only covers 3 years so that's the lifetime of the product. That's an expensive value prop.
My colleague's Macbook keyboard broke today. Close to 400 quid to diagnose and fix (we declined, its a huge chunk of the original price). Just ofer 4 years old (which is nothing) and juuuuust out of the replacement programme Apple has for keyboards they knew were faulty.
Lifelong Apple suporter until the past few years. Avoid like the plague.
Ugh yeah the 4 year thing sucks. Apple should be saying 8 years or thereabouts in my opinion. It’s clearly a design flaw that they were aware of (and still are trying to paper over) on a very expensive product, but one which is usually loved by customers. Seeing all the negativity this issue causes sucks, as does knowing my 2017 will probably be useless as a laptop one day because of it
My colleague's Macbook keyboard broke today. Close to 400 quid to diagnose and fix (we declined, its a huge chunk of the original price). Just ofer 4 years old (which is nothing) and juuuuust out of the replacement programme Apple has for keyboards they knew were faulty.
Lifelong Apple suporter until the past few years. Avoid like the plague.