I think the only thing these workers have in common are area code 650 phones. A consultant for SAP, a cloud architect at Oracle, a fraud analyst at Paypal and a Whole Foods shopper at Instacart have essentially zero overlap in their day to day activities.
When you drive down to San Jose you'll see several companies with a SAP logo who have been bought in the last 10 years in the HR space, e.g. SuccessFactors (2011).
It always amazes how bad enterprise systems can be. My company uses SuccessFactors and also a thing called Windchill. After seeing how convoluted Windchill is you will think that SuccessFactors is actually quite decent. Kronos is also a great case study in terrible design.
Working at a startup that does b2b software it's pretty clear. "Tail wags the dog" development and placing the highest priority on C-level personal relationships
- Enterprise software CEOs are more likely to come from Sales than their consumer counterparts.
- Enterprise software has more lock-in. Ones the market is saturated, their best financial move frequently is to milk the existing base rather than improve things. (This is why one should avoid long term contracts like the plague)