Yeah, I've always wondered why Newegg hasn't changed those unfriendly policies in nearly 15 years. I recall buying exactly 3-4 items from them: a digital camera in 2007, a couple of refurbished monitors in 2016, and a tablet in 2018.
The lack of free shipping seems insane given how much the products already cost, and the "Return minus 15% restocking fee" really doesn't make me want to come back.
I'm in Canada, so gadget prices are high and Amazon's price competitiveness and selection advantage is close to zero compared to Best Buy. But when I lived in the States, Amazon's no-questions asked return policy won me over.
The lack of free shipping seems insane given how much the products already cost, and the "Return minus 15% restocking fee" really doesn't make me want to come back.