It's hard to understand, as a programmer, how some website bugs that are obviously visible can remain unfixed for months and months. Presumably, the developers encounter these bugs themselves when using the site (assuming the developers use the site).
For me it's easier to understand as a working programmer, since my priorities are all set by management so I don't feel right working on things that bug me. Also little things I'd fix on my own in a second have lots of process around them.
