Josh to be honest we used you guys for almost a year and repeatedly gave large amounts of feedback, none of it which was really acted upon. To the point it felt that Baremetrics had essentially stalled. In fact, the only change I remember from the time we used Baremetrics is that the colors of the dashboard changed to be more pastel.
Baremetrics is a great "early release" product, but we don't see development on it, nor even a hint at a roadmap. Profitwell has a lot more features (Paypal support, customer tracing, a powerful UI, etc) and we constantly see new features being added.
I could tell you the same stuff I said when we unsubscribed: Paypal support, a better API, "cancel at period end" support (which Profitwell does have), etc... Wish you well with it, and I hope for your success as I really like how transparently you run Baremetrics, but the product just doesn't cut it for us. And I think you should definitely pay attention to what Profitwell is doing (or any competitors really).
Fair enough! 2017 was a tough year for us (especially May to December). You're correct that we launched very few improvements in that time. On the backend we were doing a complete rewrite, which ultimately set the stage for us to roll out really powerful new features like Segmentation (https://baremetrics.com/features/segmentation) which launched a couple of months ago.
Since January we've been on a roll, releasing a slew of new features and updates and have a ton more on the way.
Certainly wish we'd handled that big rewrite differently since it did leave a bad taste for some folks, but it is what it is. ¯\_(ツ)_/¯
The features that are crucial to one business are inconsequential to others, so I appreciate your perspective on what you guys really need.
Would love for you to give us a try again down the road and thanks again for taking the time to give feedback!
Baremetrics is a great "early release" product, but we don't see development on it, nor even a hint at a roadmap. Profitwell has a lot more features (Paypal support, customer tracing, a powerful UI, etc) and we constantly see new features being added.
I could tell you the same stuff I said when we unsubscribed: Paypal support, a better API, "cancel at period end" support (which Profitwell does have), etc... Wish you well with it, and I hope for your success as I really like how transparently you run Baremetrics, but the product just doesn't cut it for us. And I think you should definitely pay attention to what Profitwell is doing (or any competitors really).