I don’t recommend N26. I was insulted on Twitter by their customer support staff... | Hacker News

Hacker Newsnew | past | comments | ask | show | jobs | submit

pieterhg on March 20, 2018 | parent | context | favorite | on: N26 raises $160M from Tencent and Allianz

I don’t recommend N26. I was insulted on Twitter by their customer support staff after asking to close my account.

I couldn’t close the account through their website or app but had to send a paper form to Germany!

I wouldn’t call that an “internet bank”.

mschuster91 on March 20, 2018 [–]

> I couldn’t close the account through their website or app but had to send a paper form to Germany!

This is a side effect of German banking regulation, not a fault of N26 (or any other Internet bank)

Consider applying for YC's Fall 2026 batch! Applications are open till July 27.
Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact