The takeaway: 25% of the working-age population can't complete a task as basic as "delete this email".

I'm honestly flabbergasted.

So true.

And we are not transitioning from passive TV content consumption to active desktop content creation, but to passive mobile content consumption it seems.

Well, at least with stuff like Snapchat or Instagram it gets a bit more creativity into peoples hands than TV did.

Guess my job is safe for at least my working-life.

> Guess my job is safe for at least my working-life.

No kidding. I thought the receptionist that had to ask for help every time she needed to attach a file was the exception, but it looks like she's actually the rule. And that was 10 years ago. Damn.

Yes.

I showed my girlfriend, who is a markting manager, a bit of programming and general IT stuff and when she started her first job, people thought she was some kind of genius.

I had similar experience. I still can't get over this.

I learned this when I created a classified website and I tried switching from a Add Post link to an add post button. My click through rates plummeted. I also remember having issues switching from a list of category links to a dynamic menu.