Google refunded all Stadia purchases, both hardware and software, after they discontinued the platform/product. Then they added functionality (the ability to operate the controller as a generic Bluetooth controller) afterward to keep the hardware from becoming e-waste.
I can believe that a conversation like that happened once. Maybe twice, if I want to be extra generous with the benefit of the doubt. It's missing context but I can have my imagination can fill in those gaps.
I think it's generally understood among their users (paying customers who make an active choice to use the service) but I agree—they should be explicit re: the disclosure.
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