Probably not. It seems to me that Telegram doesn't care much about this type of data access and it probably won't cause any problems especially if you are using it for your Telegram projects. Another of their services, telegra.ph, has a public API where anyone can upload an unlimited number of media files.
We're in 6 years in Telegram and Bot development business.
We choose to spin up one of our products as a SaaS. After a private beta period, all of our beta users continue as a paid customer.
I would mention about MossChat's features:
- Teams: Add as many support agents as you want
- Team chat: Besides the moss.chat’s web app, your team can also use Telegram apps
- Multiple projects: Create as many projects as you want and all will be isolated from each other.
- Unlimited messages
- Unlimited chats
- Unlimited attachments
- Free admin agent
- Edit sent messages
- Unsend messages
- Custom messages to welcome your customers using custom variables
- Delivery reports
- Mobile-friendly design for all devices
- Fullscreen mode
- Chat sounds
- Instantly visible simultaneous messages for all team members
- See which agent sent a message
- See the same message on both Telegram and moss.chat and reply anywhere
- Message templates (very soon)
- Dashboard (very soon)
- Bring your own domain (very soon)
- Fair and partial pricing
Some features are available for a specific subscription plan.
First Early Adoptive Customer:
- Telegramic.org, a well-known Telegram search engine with millions of visitors and more than 150,000 registered users, also prefers moss.chat to communicate with their customers.
Did you know that...
* 52% of respondents have switched brands/service provider because of poor customer service (Accenture)
* 89% of respondents expect a brand to respond to them within 24 hours. (SAP Hybris)
* 80% of respondents say that the experience a business provides is as crucial as its goods or services (Salesforce)
