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Here is the problem I see with open-source tools in the not for profit arena.

The person who knows how to use them, administer them, whatever, quits.

Specifically with web sites (my arena) We (Servee) work with a lot of non-profits. We give them organization, communication and web-management software, and they pay a subscription for us to be their web dept.

They're paying a subscription for hosting anyway, and they are usually willing to pay a little bit more to be able to call me when something is awry, and to be able to have full control themselves.

As far as the physical infrastructure of IT, I'd suggest that all non-profits go to Dell or Apple or somesuch. Again, your on-board techie may save you 25% by going through newegg and putting them all together himself, but when he leaves for college or decides that his other job is taking up too much time you are stuck.



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